Privacy policy
How this website collects, uses and protects information. Health information you provide as a patient is additionally covered by our Notice of Privacy Practices.
Last updated: [DATE TO BE CONFIRMED] · Oak Brook Hair Transplant, 2425 W. 22nd Street, Suite 205C, Oak Brook, IL 60523 · 630-974-1400
[REVIEW REQUIRED] This document is a draft prepared for review by the practice’s legal counsel or compliance officer. Placeholders marked in brackets must be completed before publication. Vendor lists, cookie disclosures and any state-specific privacy rights language must be completed to match what is actually deployed on the site.
What this policy covers
This policy covers information collected through this website. Protected health information created or received in the course of your care is governed separately by our Notice of Privacy Practices.
Information we collect
Information you give us. When you submit a consultation request, an assessment or a contact form, we collect the name, email address, telephone number and any message or assessment responses you choose to provide.
Information collected automatically. Standard server logs and analytics data, which may include IP address, browser and device type, pages viewed and referring page.
Cookies and similar technologies. Used for site functionality and analytics. You can control cookies through your browser settings. [COOKIE AND ANALYTICS VENDOR LIST TO BE CONFIRMED — including whether advertising or remarketing pixels are in use.]
How we use it
To respond to your enquiry, to arrange and provide care, to operate and improve the website, and to meet legal and regulatory obligations. We do not sell your personal information.
Who we share it with
Service providers who help us operate the practice and this website, such as hosting, email delivery and analytics providers, under obligations of confidentiality. Where a provider handles protected health information on our behalf, a Business Associate Agreement is required. [BUSINESS ASSOCIATE AGREEMENTS TO BE CONFIRMED FOR EACH VENDOR.]
We may also disclose information where required by law.
Security
This site is served over HTTPS and we take reasonable administrative, technical and physical measures to protect information. No method of transmission over the internet is completely secure, so please do not send detailed medical information or images through a standard web form or unencrypted email. Use the telephone or ask us about a secure method.
Your choices
You may ask us to correct or delete information you have submitted, and you may unsubscribe from any non-essential communications at any time. Contact info@oakbrookhair.com or 630-974-1400.
Children
This website is not directed at children under 13 and we do not knowingly collect their information.
Questions about this document: info@oakbrookhair.com or 630-974-1400.
Cookies, analytics and advertising on this website
This section lists the outside tools used on the Oak Brook Hair website, what each one does, and how you can control them. It is generated from the tools detected on the site and was last updated November 15, 2026.
Your choices
When you first visit, a banner asks for your permission. The tools in the first table below do not load until you select “Accept all” or switch them on under “Choose.” Selecting “Reject all” keeps them off. You can change your choice at any time:
We treat a Global Privacy Control (GPC) signal from your browser as a request to opt out of advertising tools (the “sale” or “sharing” of personal information under some state laws). This website does not respond to “Do Not Track” browser signals, because there is no common standard for them; please use the privacy choices above or GPC instead.
Tools that load only with your permission
| Tool | Provided by | Type | What it does | Cookies | More information |
|---|---|---|---|---|---|
| Google Analytics | Google LLC | Analytics | Measures how visitors use the site: pages viewed, time on page, device and browser type, approximate location (from IP address) and the page that referred you. | _ga, _ga_*, _gid | Provider privacy / opt-out |
| Google Ads (conversion tracking and remarketing) | Google LLC | Advertising | Measures whether our Google ads lead to calls or appointment requests, and may show our ads to past visitors. | _gcl_au, IDE, test_cookie | Provider privacy / opt-out |
Tools needed for the site to work
These load without a choice because the page needs them (for example, to show a map or let you send a form). The provider receives your IP address and basic browser information when they load or when you use them.
| Tool | Provided by | What it does | More information |
|---|---|---|---|
| Online forms / scheduling | Third-party form and scheduling platform | Processes what you submit in our appointment-request and contact forms. The form provider may also note which page you came from. | — |
| Google Maps | Google LLC | Shows our location on a map. Google receives your IP address and browser information when the map loads. | Provider privacy |
| Reviews widget | Trustindex / similar | Displays our patient reviews. | — |
Cookies we set ourselves
vis_consent remembers your privacy choice for 12 months. It contains a random ID, your choice and the date.
Record of choices
We keep a record of privacy choices (the random ID, the choice, the date and the page) so we can show which choices were made. It does not include your name or IP address.
Please do not send medical details through website forms or chat; call the office instead.